Troubleshooting

Why does my account expire?
You may notice that your Dropship Connector account is disconnected with the AliExpress account after a while. The reason is that your authorization to conn...
Thu, 9 May, 2019 at 2:56 PM
Why did my orders fail?
One of the problems dropshippers have to face is dealing with failed orders. This article will provide some of the most common reasons why your orders have...
Thu, 9 May, 2019 at 2:58 PM
Why can't I re-order canceled orders?
After the orders are canceled, you may see that some of them can not be re-ordered. Please note that: Orders that are canceled by Shopify can not be re-...
Tue, 7 May, 2019 at 11:12 AM
How to remove all codes from my Shopify store after uninstalling Dropship Connector app?
Although Dropship Connector codes will be automatically removed when you have uninstalled the app, there are two sections that Liquid codes may remain. Thos...
Wed, 31 Jul, 2019 at 11:29 AM