On the My Order page, you will be able to manage all your orders with Print Hub products.
What are those statuses mean?
- Pending: Orders that have not been paid by customers.
- Awaiting Order: Orders that have been paid by customers.
- Awaiting Shipment: Orders that have been paid automatically with your credit card but not shipped out.
- Fulfilled: Orders that have been shipped out with the tracking numbers. The tracking number will be updated and orders will be fulfilled automatically.
- Canceled: Order that is (partially) canceled or refunded within 24 since it was paid by the customers will be moved to this tab.
- On hold: Orders that you need to review or double-check before processing will be shown here. This action need to be done within 24 hours since your customers paid for the product.
- Failed: Orders meeting errors or restrictions will be shown here.
Don't hesitate to contact us anytime you need more support!